About Komodo Systems
We are passionate about enabling our customers to deliver flawless wireless service.
There’s no question that WiFi is becoming ubiquitous.
As WiFi has matured, the promise and convenience of wireless has resulted in some significant shifts in how networks are being used.
With WiFi now showing up in everything from baby monitors to industrial sensors, Gartner estimates that there will be 26 billion Internet of Things (IoT) products and services generating more than $309 billion in revenue by 2020.
But all these devices and services will be worthless without reliable WiFi.
There are countless ways in which WiFi breaks. Here are just a few:
The problem is that existing solutions can only analyze what is reported by the network equipment. But that equipment isn’t designed to measure the actual user experience on the network.
As a result, more than half of these problems get missed. That means that the network operator may not be aware that their users are frustrated until they get an angry phone call or a deluge of support tickets.
And as you can probably guess, when this happens, revenue is lost, customer satisfaction is eroded, and IT is left trying desperately to maintain their SLAs.
This is what we prevent.
Komodo is designed around a new paradigm of user testing. Rather than depending on the limited reporting abilities of network equipment, Komodo uses a simple device (the Komodo Eye) to test the connection like a user would.
It then reports back to a cloud-based analytics engine (the Komodo Dashboard) that stores historical data, watches for trends and issues, and notifies IT immediately when problems arise. The Komodo Dashboard also provides historical data so you can see user experience over time. This makes troubleshooting issues faster and easier.
To put it plainly, our solution is:
We also have a crack team that is passionate about user experience and want to provide the best possible product for our customers. Our collective experience enables us to create the best product, at the best price, to give you the best result.
The Wi-Fi revolution is already impacting major industries and business sectors. Komodo is at the forefront, radically changing how our customers’ Wi-Fi networks are managed, maintained and repaired, allowing them to reap the rewards of high-quality Wi-Fi.