Our story begins when our founder designed a wireless network for an MLB baseball stadium. After completion he received complaints that the outfield had no Wi-Fi service. Central monitoring showed no problems. Complaints continued. An onsite investigation revealed that a fiberglass baton antenna had been removed.
Central monitoring showed no problems but from the spectator in center field’s perspective, the Wi-Fi didn’t work. Following the repairs, he thought about this Wi-Fi issue and the fact that existing solutions don’t measure the user’s experience.
Komodo was created to measure the quality of a user’s experience. Without such measurement the quality of a user’s experience is assumed and never assured.
We thrive on helping our customers find and fix network problems, and then ensure an A+ user experience by continuously monitoring and resolving issues before customer complaints.